昨天工廠那邊通知貨已經發到貨代的倉庫去了,工廠的餘款也付清了,總算鬆了口氣，雖然訂單很小,打樣開模大貨一起都不到1W USD,但這單是我做得最有成就感的一單一個原因,客戶是自己開發的,而且很有發展潛力(曾是時代週刊的封面人物)還有一個原因,在談判的過程中加了價錢(當時覺得利潤少了),中間僵持了近兩個月,中間沒有降價,最終客戶還是接受我報的價格。
整個過程歷時近六個月,貼出來跟網友一起分享
（1）
澳大利亞的客戶，從DOLLARCOME外貿客戶搜索與開發系統中開發出來的
看到網站上有賣我們的產品，毫不猶豫的拿起電話就撥
我： Good morning, it's Terry from China, we provide cloth hangers, as I saw some hangers on your webpage, I think you might need some of our products, could you please tell me whom should I talk to?
客戶： You should talk to me. Could you please send your product information to me?
我： I'm glad to do so. Could I have your name and email address please?
客戶： My name is Lucy, you could send the email to [email protected]
我： Thanks , I'm going to send the email to you. Have a nice day.
客戶： Thanks for calling, you as well, bye.
我： Bye
掛掉電話，心裡還是有些不爽，奶奶的居然給我個sales的郵箱。
據我的經驗，但凡這種客戶回覆率都很低的，哪怕只是在電話上說得再好聽，為了對得住那一毛七一分鐘的話費，硬著頭皮發了郵件過去，附件帶了產品目錄。
Hi Lucy,
It's been a great pleasure to talk with you via the phone.
It's Terry from China, we are manufacturer of all kinds of clothes hangers.
We have attached our product E-catalog in this email, which is for your consideration, please take a short look at it.
Since we have been in this business for over 13 years, we provide hangers with competitive prices and reliable quality.
If you are interested in any models of our products, please feel free to let us know.
We are looking forward to hearing from you.
I wish you all the best,
Terry (Sales Representative)
發完郵件後，沒怎麼抱希望會收到客戶的回覆的
因為之前這種案例太多了，但凡讓我發郵件到sales，或者info郵箱的客戶有九成以上是盼不到回覆的，但事實證明我錯了。
包括半年以前讓我發產品信息到info郵箱的南非客戶現在也甦醒過來了，後天過來看廠。
半個月過後，等我差不多已經把這個客戶給淡忘的時候，奇蹟般的收到回覆了，依然是sales的郵箱地址，讓我意外的是郵件後面的落款是Owner/Creator
從此對於讓我發郵件到sales，info郵箱的客戶我再也不敢怠慢。
Hi Terry
thank you so much for calling me and also for emailing me
I am currently looking for a hanger supplier so it was very good timing
i will ask you to quote on my current coat hangers
I will also ask you to help me design my own coathanger
it will be a coathanger which is a combination of a few different hangers
can you please send me an image of a hanger which you can hang
pants with no slip rail and a skirt hanger combined in the one hanger?
looking forward to receiving your pricing for the hangers which i have attached
and your ideas about a hanger which can combine many different features
regards
當時同事的一票貨質量出了問題
把我一起拖到工廠去跟工人一起翻工(我們是外貿公司)
客戶早上發的郵件,我下午才看到
一般情況下超過兩個小時沒有回覆客戶的郵件
我都會扯些理由去解釋
仔細分析了下這封郵件
發現客人的最終目的是為了design my own coathanger
而並非想買其他現有的款式
要報價只是想看下我們提供的價格合不合理
而且客戶本身又是owner/creator
不會像阿里上的很多鬼子是職業買家
有事沒事到處比比價格之類的
這個客戶應該沒有這麼空閒
於是
在其他款式上的價格我是一分利潤都沒加
工廠拿的多少價格給她報多少
只求在為她設計的款式上撈點就行了
畢竟是定製的東西，沒法到處去比價格
利潤相對高很多
而且常規的款式我給的價格絕對有競爭力
客戶肯定不會嫌棄貴的
事實證明，我的分析是正確的
Hi Lucy,
It's so great to hear from you. I'm so sorry for could not reply earlier, I got two clients visiting our factory today and tomorrow, I had no time to read and reply your email.
It's been a great news for us that you are currently looking for hanger suppliers, we do believe we could be the one that you are looking for.
1) Prices for the hangers that you have attached are as following, please confirm
Wood: US$ xxx/ Piece (FOB Shenzhen)
Pant: US$ xxx/ Piece (FOB Shenzhen)
Skirt: US$ xxx/ Piece (FOB Shenzhen)
Above prices are based on the total quantity of 1x20 'GP.
We could not quote for the plastic hanger without knowing it's dimensions. Please advise.
2) It would be our pleasure to disign coathangers for you. Attached pictures shows two models of our products which we think you might be interested in, please confirm. We would be glad to hear your opinions on the hangers in your mind, if you could tell us the shape and compositions of the product, which could be much easier for us to design.
Looking forward to hearing from you.
Kind regards,
因為當時也是剛入行不久
在產品這塊不是很專業
隨便挑了兩款產品，發個圖片過去就完事
剩下全扔給客戶了
幸好後來客戶找了一款現成的，也不知道從哪搞來的
發給我讓我報價
郵件剛發過去就收到客戶的回覆了
附件中帶了她想要找的產品圖片
Hi Terry,
thank you for your quote
what great timing - I was just sending you this
can you please quote this hanger attached ?
40cm wide
metal hook is 8cm to start of top of hanger
hanger is 15cm in height
regards
我們主要是做木衣架的
公司成立到現在還沒出過塑料衣架的單子
也沒什麼固定合作的工廠,當時心想夠嗆，估計不好搞定
專業一點的都知道塑料的產品價有重量還有材料差不多就能報價了
我還問產品的厚度還有尺寸,呵呵,幸好客戶也不專業
Hi Lucy
Thanks for your email and your product picture as well.
Since plastic hanger is different from wooden hanger, we could not figure out the exact price without detail information of the product, such as its thickness, its weight, etc.
If we could get a sample of your hanger, which could be the best. So that we can figure out everything much easier.
Looking forward to hearing from you.
Best regards,
Hi Terry, I don't want to send my sample out just yet - a general idea of price is much better for me ?
鬼子現在都很精明的，知道運費要錢
樣品不能隨便寄
Hi Lucy, It's ok if you do not want to send your sample out yet.
Could you please let me know how many pcs you want to buy? The price we are going to quote would be closer to the exact price if we know the quantity of the order.
Best regards,
都不知道上哪找工廠去問價格
不過還好有百度中文阿里
估計報個價格不是問題
先問下數量，要是量不大的話直接pass掉得了
當時心裡是這麼想的
也沒調查過客戶什麼身份，主要面對的是那些客戶群體，有多少家分店之類的信息
只要一萬隻
量比較小，不過頭一回合作的很少說走整櫃的吧
之前都沒了解過行情的，也不知道塑料的產品需要開模，滴汗
客戶的郵件中還強調這是高度機密的，丫的她壓根就沒了解過中國的山寨文化
Hi Lucy
How about the weight of you hanger? The price of plastic hanger is mainly depend on its weight
thanks
Best Regards
百度了一下，問了幾家供應商以後終於開竅了
塑料的東西要先問重量
要尺寸和產品厚度都是不專業的表現
客戶也沒什麼疑問
也沒發現我的不專業
看得我偷著笑了
Hi Terry
It is very light I will have to weigh it in 30 minutes
0.077 is the weight
Hi Lucy
FOB Shenzhen price for each piece is ABOUT XXX USD based on the quantity of 10.000 pcs.
Exact price could be figured out only if we can see the sample.
Best regards,
找了幾家供應商以後
挑了家價格適中的，然後加了利潤報出去
有了重量以後，價格就八九不離十了
工廠都這麼說
不過還是給自己留了退路
沒看到樣品給不了最終的價格
客戶的網站上有賣其他款式的塑料衣架
估計價格確實是喊得有點高了
據我瞭解，一般的塑料衣架有個十幾美分就差不多了
而我卻報了好幾十美分，誰叫她是定製的還要打LOGO上去呢
對於我報的FOB價格她也有疑問
我們公司是在桂林的，怎麼突然冒出個FOB深圳出來
當時才八月中，就開始問國慶放假的事了，我汗
Hi Terry
this price is very high but I am sure we can work something out
are there any other costs involved in this transaction?
is your office in Shenzhen?
are you having chinese holiday for 1st October - throught to 8th October?
Hi Lucy,
The price I quoted is estimated price. Because the quantity is not that large, the export operating cost for each piece would be higher then if the quanlity could be a container, you could understand that, right? Hopefully we can find a way to cut down the price a little bit the time when we get your sample.
We do not have office in Shenzhen. Our factory is located in Guilin, which is not far from Shenzhen, that's the reason why we used to quote FOB Shenzhen prices. There isn't any port in Guilin, it's an inland city, not that big either, but the labor power is very cheap, the workers' salary is very low, which could save the cost of the products.
Yes, 1st October is our National day, we used to have one week holiday, but this year, 3rd October is Mid-Autumn Festival, which is one of the most important festivals in China, so we will have one more day off this year.
Kind regards,
量少單價自然就貴，這是恆古不變的真理
雖然不是港口城市，但工人的工資低，不會因為出口操作費的增加而導致價格沒有競爭力
這麼解釋似乎也講得通
沒想到這封郵件過去以後
客戶開始耍小孩子脾氣了
五萬只的話多少錢一隻?
十萬只的價格呢?一個櫃的價格又要多少?
丫的一個櫃能裝得了十萬只麼........
Hi Terry,
can you quote me on a quantity of
50 thousand pieces
one hundred thousand pieces
and a container load
thank you
Hi Lucy,
Around 40.000 pcs fills a 20 feet container, 80.000 pcs fills 1x40 'GP.
Price for 40.000 pcs XXX USD
Price for 80.000 pcs XXX USD
Prices are still estimated, which are for your consideration.
Best regards,
隨便按了下計算器，得出的結論是裝小櫃四萬只，一個大櫃裝八萬只
之前給了產品尺寸，估計也八九不離十了
比較隨意的給她降了幾美分
反正你也要不了那麼多，當時心裡是這麼想的
客戶問模具是不是我們自己廠裡能開的
我算是醒悟過來了
原來塑料衣架還要開模具的
還真要謝謝她的提醒了，接下來我該問工廠模具費的事了
Hi terry. are the plastic hangers moulded in your factory or are you outsourcing the moulding
regards
Hi Lucy, that's correct, we do everything ourselves, moulded in our factory and manufactured in our factory as well
Regards
丫的四五個人的家庭小作坊都說以個月能做四五個櫃子的貨
咱這麼說也不算過分吧。。。
後來才發現很少有工廠自己能開模的
牛皮吹得有點大了
不過幸好客戶後來沒有細問
差不多該問的問題問完以後
客戶同意把樣品寄給我了
不過讓我兩天後要給她寄回去，因為她手上只有一個樣品
就算我們自己能開模具兩天時間也不夠。。。。汗
郵件的開頭看著心裡倒是挺舒服的
首先對我的工作給予了極大的肯定
其次對於我跟她之間的“緣分”表示感到非常的意外
還讓我拿到樣品以後給她提些建議
我自己還是門外漢，產品知識一問三不知
光是能忽悠而已，有點愧對客戶了
Hi Terry
thank you so much for your professionalism in regards to my quotes
i appreciate your efficiency and instant reply to my emails
I think that it is an amazing co incidence that you called me in Sydney when I was looking
for a hanger supplier.
how did you find me ?
Terry - as I explained this is all very confidential - I hope I have your trust
I would like to send you my sample by air express but it is the only sample that I have
we will call this sample the xxx hanger from here on
I will then go through it with you
you may have some suggestions to make it better or save me money
some suggestions how we put my logo on to the hanger
I must ask that you send the xxx hanger back to me within 2 days is that possible ?
can you do that ?
i will also send you my samples of the other 4 hangers that I currently sell
you can keep these samples and quote accordingly
have a lovely weekend
regards
問我要地址了
同時也問開模的費用
Terry
Good morning
Which address is it best to send you the samples ?
How much should I pay for the moulds?
Regards
Good Morning,
Thanks for your Email.
Following is the address you could send samples to, please confirm
Company Name: xxxxxx
Address: xxxxxxxx
Contact person: Terry
Contact Number: xxxxxx
The hanger is made of four parts, which means we need make four moulds in total, and the price for the moulds would be 3200 USD, hope it could be acceptable for you.
Warm regards,
看上去一切是那麼的順利
從確認單價到給我寄樣，確認模具的價格
表面看上去已經有了質的飛躍
可事實證明我把這一切想得太簡單了
收到樣品後
拍了不下二十張照片發給工廠
因為工廠在浙江,離得太遠了
很多事情根本無法控制
只能說盡量多拍些照片,儘量讓他們能夠報更準確的價格
一直小心翼翼的操作著,生怕會出什麼亂子
工廠那邊再次跟我確認,價格不會有變動
並一口咬定說只需要四副模具就可以了
於是我就給客戶發郵件說樣品已收到,模具的價格不會有變動
現在已經把樣品交給生產部,最終的價格也跟當初報給你的一樣,沒有變動
Hi Lucy,
We recieved the samples today, and passed them to our production department. They told me the prices stay the same as what we quoted before. Please confirm.
Kind Regards,
Terry
ok thank you that is wonderful
I am really happy with your service
the first order will be ten thousand pieces
with many repeat orders after that
收到客戶的郵件以後眼淚滑滑的
以為一切都可以很順利的進行下去了
同時，我馬上著手打包剛收到的樣品，寄往浙江工廠那邊
工廠那邊收到樣品以後
首先加了模具的數量
並說這款衣架跟普通的衣架不一樣
給了些我無法理解的理由（只因為我外行），模具從四個加到了八個
價格也有了變動，好在當初我給客戶報價的時候給自己留了空間
不過報給客戶的價格已經不夠實際開模的費用了
最後跟工廠軟磨硬泡之後
終於工廠同意幫我們分擔五百的模具費用
這樣一來模具這一塊算是有驚無險，在價格上沒有變動
但至於大貨的價格，工廠又說到材料跟圖片看上去的不一樣
而且產品比較複雜，需要加人工費
雖然價格變動不是很大，但這讓我相當不爽
畢竟數量不多，雖說當初給客戶的報價還是有一定利潤
但工廠那邊加了價格以後，利潤已經所剩無幾了
考慮到自己能拿的那部分提成就更低了
無奈，只有想辦法讓客戶多掏錢了
雖說這樣做很不厚道，但根據我對客戶的判斷，還是想去嘗試一下
事實證明我做的這個決定太冒險了
由於收到樣品跟客戶確認價格的時間剛好是週五
週末兩天的時間工廠那邊剛好收到我的樣品，給我最終的價格
還沒來得及跟客戶談模具的付款方式就要求加價
現在想想覺得很不厚道
當時的心態是工廠離得太遠，很多東西都控制不了
萬一出現什麼意外的話，肯定會賠的血本無歸的
還有一個原因是沒有分析過客戶，對客戶的經營情況及需求量沒有個大概的瞭解
反正就一萬個的小單，利潤夠好的話我就做，利潤不好的話拉倒
也省的自己成天去操心
沒來得及多想，獅子大開口，加了10美分的價格
但是我加價的理由有點牽強了，因為上次的報價是在收到樣品之後才給出的價格
熟悉這個產品的估計都清楚，一個普通的塑料衣架差不多也就10美分左右的價格
Hi Lucy,
How's your weekend?
I wrote this email on the purpose of telling you that our people took your hanger apart today, firstly, we found we should increase the moulds for the hanger, secendly we found out that the body of your hanger is made of ABS, but we thought it was made of PP the first time when we saw pictures and your sample. And the price of ABS is much more expensive than PP, because the strength and flexility of ABS is much higher than that of PP.
And the shoulders are made of two moulds on the purpose of anti slipping. The time when we complete the shoulders the hanger, we will cover a plastic film on it. We are sure we could make exactly the same hangers as your sample. But it's much more complicated than what we expected. And the price would change a lot. We are asking for 10 cents more for each piece now. We already tried our best to keep prices for the moulds the same as we quoted.
I'm so sorry for this, and we are looking forward to hearing your opinions on this matter.
Kind regards,
HI Terry
this is all beginning to be bad news ......
firstly you changed the amount for the moulds
and now you are increasing the price of the hanger by 10c -
this is an incredibly large amount to increase by
I really thought that all of this was going to go ahead
I will have to get back to the other companies who are interested in my business -
I'm sure you can understand this
I am really not a hard woman to do business with but you are worrying me as
you are changing your mind so much. I thought your company could have seen
the " bigger picture " and this was not going to be a once off order. I would continue to purchase from
your company
I would like you to re consider your offers - please send me a detailed quotation for each piece, mould etc
and finnancial requirements you need from my company so we are both very clear.
after I receive that - I will consider it....
May I please ask you to package up my xxx hanger with all of its attachments and
i will send a courier to collect it. Please let me know when this is ready.
I still haven't received a quotation for my other hangers - I would still like this quotation.
I don't need to have these other hangers returned to me
regards
看到這封郵件的時候心都涼了
當然，加了價格以後我已經做好最壞的打算了
畢竟生意還是講究誠信的，我再次反省自己的不厚道
但真的沒想到客戶的反映竟然如此激烈
當時只顧著跟工廠要價格，寄樣品
忽略了客戶一同寄過來的其他樣品
報價也一直遲遲沒給
或許當時我已經對這個客戶失去了興趣
能做就做，做不了拉倒
這封郵件的火藥味十足
現在擺在我面前的問題是如何去回覆這封郵件
道歉,是肯定需要的
然而更重要的是要能夠給出合理的解釋
由於對產品的不專業,也只能是工廠跟我怎麼說
我再傳達給客戶而已
客戶在郵件中說和她做生意並不難
那麼言下之意就是說跟我們合作就很難了
我能做的就是儘量去解釋
剛好前幾天有個澳大利亞的客戶來拜訪過公司
在這個行業中, 該客戶在澳大利亞還是有一定影響力的
剛好可以搬出來作為擋箭牌了
對於客戶說的，我讓她很不放心
我的解釋是
一切都還不算太晚
在你付款之前，把價格上的變動都說清楚
你仍然可以決定最終要不要跟我們合作
如果說等你付了開模費以後我再告訴你價格有變動的話
你會怎麼想？你又能怎麼辦？
自我感覺這種說辭還是有一定說服力的
至於樣品給她寄回去，只能順著她的意思說了
如果她真的跟我較勁的話，估計樣品也要不回去
因為已經寄到浙江那邊的工廠手中，想要回來也不容易
Hi Lucy,
I do understand your feeling, because the price has changed a lot compared with what I quoted before, business should not be like this. But please allow me to provide an explanation.
1) Your hanger is not common one, it's made of several parts, except the meterial, we have to pay a lot to our workers.
2) For another reason, as I mentioned before, the meterial of your hanger is on the top side, but not as what we seen on the pictures. And more complicated as we thought. I do apologize the first time when I see the sample and I could not tell the meterial of the hanger.
3) The reason why we changed the amount of the mould because the shoulder of your hanger is actually made of two moulds, if we make only one mould for the shoulder, it will not work as no slip shoulder, which is all for your needs.
Please do not say we are hard to do business with, actually we do a lot of business with companies from your country. XXX company is one of our largest buyers from Australia, they buy a lot of containers of hangers from us each year. The president of that company visited our office few days ago, he said he was so pleased with the prices and service we offered during all these years. You could call the company to confirm if everything I said is true or not.
I do apologize for the mistakes I made, and I concede that I'm not professional in this business at all, because I only had few months working experience in this field, but I really think it's not too late to tell you the truth, then I told you. Before you pay money for your items, you know things well, and you can decide to pay or not, which is not bad news for you. Please imagine that if the time when you pay for the moulds, and then I tell you the price will change, what will you think? And what can you do?
The price for your other items and moulds do not change even one cent as what I quoted last week. Following are FOB prices for your other hangers, please confirm. I do not quote for your other plastic hanger, because we do not sell the same hanger as yours at the moment, since the quantity is very small, I'm sure you are not willing to pay for the mould.
Wood Suit Hanger: US$ xxx/ Piece (FOB Shenzhen, based on the quantity of 1x20 'GP)
Metal Pant Hanger: US$ xxx/ Piece (FOB Shenzhen, based on the quantity of 1x20 'GP)
Wood Skirt Hanger: US$ xxx/ Piece (FOB Shenzhen, based on the quantity of 1x20 'GP)
If you need your samples back, please tell me the place and the person I can send the package to, I will do it shortly.
I do not know if you could understand all the things I said above or not, anyway, I apologize for all what I have done.
All the best,
Terry
HI Terry
there has to be a lot of thought go into all of this as it is a very large committment.
is there anything we can do regarding the pricing of the moulds?
I really want you to make my hanger for me - but I need you to be negotiable on the moulds?
there are other companies who are happy to decrease the price of moulds as business is very difficult everywhere
and in fact they have a much lower quantity for me to reach if i want the moulds for free ?
can you please re think the price of the moulds
can you please re think the quantity required for me to have the moulds for free?
thank you Terry
客戶還有興趣跟我們合作
總算是有驚無險
之前說過模具費要訂單量到15萬才給退回的
這是工廠給的數字，我這邊做不了主
開模的費用也是，經過比較之後已經算是相對很低的價格了
只能再次跟你說抱歉了
儘管我不想搞的這麼不愉快
我已經盡力在工廠那邊爭取了
被工廠很委婉的拒絕了
現在我能做的
就是很委婉的拒絕你
Hi Lucy,
Thanks for your understanding. It's been a great news for me that you are still interested in doing business with us.
Referring to the price for the moulds, as I mentioned before, we never aimed to get money from the moulds, because we have a very clear understanding that it's not a once off deal.
To be honest, we could only get very little money from any kind of plastic hangers, just like all other plastic hanger suppliers, we keep the prices low, because we want to sell large volume. But I could understand your position, you are not a professional hanger distributor, 150 thousand pieces might cost one year or even longer for you to reach.
But for your hangers, we need to pay for the meterial, labor force, packaging, delivery (from our factory to the port), etc. Though I know this could be long term business, we can imagine how much we can get from this. I really do not have any idea how many pieces we should produce then we can get 3200 USD back.
Unfortunately this is all business, I feel sorry that I could not be any of help.
Kind Regards,
Terry
這封郵件過去以後
兩個月沒收到客戶的回覆
反正能解釋的都已經解釋了
留點時間給客戶
差不多到該跟進的時候
也沒有發郵件,直接打電話過去問
大概就問她是不是還有興趣跟我們合作
電話裡可以感覺得出她還是很有興趣的
也問了模具的付款方式之類的
不過又一次讓她失望的是模具費必須事先一次性付清
幸好對我的解釋客戶表示能夠理解
掛掉電話幾分鐘後就收到客戶的郵件
Hi Terry
Thank you for re contacting me again I really want to go ahead but will let you know in a few days
I appreciate your calling -
收到郵件後
突然有種感覺，像是在跟這個客戶談戀愛，而不是談生意
期間鬧矛盾，鬧情緒，誰都不理誰
等我再一次主動聯繫她的時候
她又表示很想繼續談下去
看得出來，她一直在等我主動繼續聯繫她
看來男的確實應該主動一些的
其實故事寫到這裡就差不多了
高潮部分已過
最後一次和客戶通話以後
也沒發郵件過去追著問了
話都說到這份上了,只能坐著等通知了
一星期後收到客戶郵件
Hi Terry
i haven't forgotten you
should know something more this week
regards
--------------------
和澳大利亞那邊有幾個小時的時差
等我準備回這封郵件的時候
客戶的郵件又來了
Hi Terry
I have another meeting this morning regarding the hangers
can you please send me through your final pricing
hangers
parts of hangers
moulds
thank you
確認價格，接下來應該就是開模打樣了吧
丫的可讓我等到這一天了
------------------------------
回郵件，報的價格還和以前一樣
之前提到模具費退回的數量也不變
郵件就不貼出來了哈，就純粹的一些數字
丫的不知道客戶這兩個月都折騰些什麼
貌似看上去最終會以我的勝利而告終
幾分鐘後客戶的郵件又來了
Hi Terry
I would like to go ahead with the hanger making sure that it has my logo on it
The hanger with the pant strip, the skirt clips and the black connector
I do not need the bar hanger with the white hook
I would like ten thousand pieces of the hanger
Five thousand pieces of the skirt clip
Five thousand black connectors
----------------------------------
訂單的數量定下來了，幾千USD，加模具一起不到一萬
磨了這麼久終於算是塵埃落定了，這下應該跑不掉了吧？
接下來該談模具樣品和付款方式了吧。。。
Hi Lucy,
I appreciate your email, thanks for your interest in working with us.
The next step for us to go is moulds and it's payment. It's 3200 USD in total, and you need to pay the full money in advance, which is nonnegotiable. For hangers, if the order has been cancelled somehow during the process of manufacturing, we can sell them to others, but for moulds, if the project has been cancelled, no one's willing to buy them. That's the reason why we ask for the full money for the moulds before its production. After the samples has been confirmed by yourself, when you are placing order with us, the payment terms could be negotiated, 30% deposite, and the rest against the documents is always the case, L/C at sight is also acceptable.
Please take the above matters into consideration and I look forward to hearing from you.
Kind regards
客戶要付錢了，真爽快。。。
看來兩個月的冷戰還是有一定效果的
Hi Terry
Can u assure me that the hanger will be exactly as I supplied with my sample
Exactly the same thickness,size,colour and functionality?
When u send me the first sample - if there is anything that I am not happy with - how do you change the mould ?
Of course I am sure that I will be happy but this is a very large committment for me.
Can u please invoice me with banking details so I can transfer some funds
Regards
丫的樣品都拿在手上了
模具應該不會出什麼問題的吧？
要不然還要你樣品來幹嘛？直接照圖片開模得了
先付錢下單，剩下的都好說
等這個訂單等好久了
Hi Lucy,
I understand what you are worrying about, if we could not make exact the same product as your samples, it's unnecessary for us to ask for samples from you. We have your samples in our hand, then we have a very clear understanding what kind of product you need.
I promise there would not be any problem, even if there are problems with the samples, we re mould and re produce that for you for free...till you are happy with the them...
Attached are invioce and bank details, please confirm.
Best regards,
客戶付錢好積極的說
五分鐘後發來水單，當天下午銀行通知錢已到帳
開模打樣大貨收款一切順利
話說在我離職後該客戶又下了兩單，客戶的質量還不錯
故事講到這裡差不多該收場了
最後非常感謝DOLLARCOME外貿系統團隊給予的支持與幫助，現在已經開發到20多個客戶了，下單的有5個了，不錯！！！替他們坐下宣傳哈！
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