Therapeutic Techniques
Clarifying and validating
Encouraging formulation of a plan of action
Focusing and refocusing
Giving information and presenting reality
Listening
Maintaining neutral responses
Maintaining silence
Providing acknowledgment and feedback
Providing nonverbal encouragement
Reflecting
Restating
Sharing perceptions
Summarizing
Using broad openings and open-ended questions
0519-01
A client with a diagnosis of depression who has attempted suicide says to the nurse, "I should have died. I've always been a failure. Nothing ever goes right for me." Which response by the nurse demonstrates therapeutic communication?
1. "You have everything to live for."
2. "Why do you see yourself as a failure?"
3. "Feeling like this is all part of being depressed."
4. "You've been feeling like a failure for a while?"
0519-02
The nurse visits a client at home. The client states, "I haven't slept at all the last couple of nights." Which response by the nurse demonstrates therapeutic communication?
1. "I see."
2. "Really?"
3. "You're having difficulty sleeping?"
4. "Sometimes I have trouble sleeping too."
KEY: 4; 3
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