DAY1

where is the check-in counter for Air Asia?

COVERSATION

A:Excause me.Where is the check-in counter for Air Asia?

B:It is over there,from Counter E6 to E10.

A:OK,thank you very much.

NOTE

OTC=Over The Counter（非处方药）

Air China

China Eastern Airlines

Air France

British Airways

United Airlines

DAY2

Can I have your passport and ticket please?

COVERSATION

A:Can i have your passport and ticket please?

B:

DAY3

Can I have an aisle seat (a window seat）？

COVERSATION

A:Can Ihave an aisle seat（a window seat）？

B:OK.No Problem.

NOTE

aisle 走道、过道

DAY4

Please put your luggage on the scales.

NOTE

Scales 天平，磅秤

DAY5

Your luggage is 2 kilos overweight.

COVERSATION

A:Sorry。Your luggage is 2 kilos overweight。

B:Oh，sorry ,I'll just take something out.

NOTE

Kilo=kilogram 公斤，千克

overweight 超重

DAY6

Do you have any carry-on bags?

COVERSATION

A:Do you have any carry-on bags？

B:Yes,just a small backpack.

NOTE

carry-on bag 登机行李

hand-luggage carry-on luggage

DAY7

Here is your boarding card and the boarding time is 5:30 at gate 103.

DAY8

Please put all your personal belongings in this basket.

NOTE

belonging 财产，物件，附属品

DAY9

Is there anything flammable in your suitcase？

COVERSATION

A:Is there anything falmmable in your suitcase?

B:No,I don't think so.

NOTE

flammable 易燃的，可燃的。

suitcase 行李箱。

DAY10

Would you mind opening your lap top?

COVERSATION

A:Would you mind opening your lap top?

B:No,not at all.Here you go.

NOTE

lap top 笔记本，便携电脑

turning=opening

DAY11

Please take off your shoes.

NOTE

put on 穿上。

DAY12

Could you tell me where is Gate 16 is?

COVERSATION

A:Could you tell me where is Gate 16 is?

B:Sure.Gate 16 is on the second floor.

DAY13

When will we start boarding？

COVERSATION

A:When will we start boarding？

B:In about 30 minutes.

DAY14

Can I have a blanket,pelase?

COVERSATION

A:Excuse me,can Ihave a balnket,please?

B:Sure,wait a minute.

DAY15

What are the choices for lunch?

COVERSATION

A:What are the choices for lunch?

B:Beef with rice and chicken with noodles.Which would you like?

A:Beef with rice,please.

NOTE

beef 牛肉

pork 猪肉

noodles 面条

vegetable 蔬菜

DAY16

I don't fel well and Ineed an airsickness bag.

COVERSATION

A:Excuse me,I don't fel well and I need an airsickness bag.

B:Sure,right away.

NOTE

airsickness 晕机

DAY17

We are approaching an area of turbulence.

or

We are experiencing turbulence at the moment.

NOTE

approach 接近，靠近

turbulence 湍流

DAY18

Please go back to your seat and fasten the seat belt.

NOTE

fasten 系上，扣紧

belt 带子，腰带，带状物

seat belt 安全带

DAY19

Arival Card（Landing Card）

Last name/Family name 姓氏

First name 名字

Middle name 中间名（中国人没有）

Contact number or email address 联系电话或者邮箱

Passport number 护照号

Date of birth 出生日期

Country of first departure 出发国

Country of residence 居住国

Nationality 国籍

Occupation/work/job 职业

Flight number 航班号

Purpose of travel 旅行目的（Pleasure/vacation 旅游/度假）

Signature of passenger 签名

For offcial use only 仅限官方使用

DAY20

This is your captain（机长） speking.

DAY21

We will be landing at Auckland International Airport in about 15 minutes.

DAY22

NOTE

claim 提取

DAY23

What is the purpose of your visti?

NOTE

vist friends/a company 拜访朋友、公司；sightseeing 观光；on business 出差；to study 留学。

DAY24

How long are you going to stay？

COVERSATION

A:How long are you going to stay？

B:10 days.

A:May I see your return ticket?

B:Here it is.

NOTE

return ticket 返程票

DAY25

COVERSATION

A:Do you have anything to declare?

B:No,I have nothing to declare.

A:You can pass through/Sorry.you are not allowed to bring in fruit.

DAY26

I'd like to buy a SIM card.

COVERSATION

A:HI,um, I'd like to buy a SIM card.

B:Sure.How long are you going to stay?

A:Two weeks.

B:OK,let's see……

DAY27

We have several prepaid packs that may suit you.

A:HI,um, I'd like to buy a SIM card.

B:OK.We have several prepaid packs that may suit you.

A:Can you tell me more about them?

NOTE

prepaid 预付费的

pack/package 组合，套餐，包裹

DAY28

Do you prefer a data combo or a talk combo?

NOTE

date combo 数据流量套餐

talk combo 通话套餐

DAY29

The $40 date combo offers 5 GB and infinten calls and text messages.

NOTE

offer 提供，提议，开价

infinite 无限的，无穷的

unlimited 没有限制的

text message 短信

DAY30

COVERSATION

A:How is the reception in remote areas?

B:Usually it's good.Our company has the widest coverage.

NOTE

remote 偏远的，远程的

coverage 覆盖，范围，规模

DAY31

Do you have an Android or an iphone?

DAY32

Where can I get a metro card?

NOTE

metro 地铁，大都市的

Metro station 地铁站

Metro Card 一卡通

DAY33

Is there any bus service to the city?

DAY34

I need to get to the Hilton Hotel.Which bus should I take?

DAY35

When is the next bus?

COVERSATION

A:When is the next bus?

B:The bus will come every 15 minutes during the peak hours and every 20 minutes during the regulars. You can download the "city bus" app.

NOTE

peak 高峰期

regular 平峰

download 下载

DAY36

What time does it leave?

DAY37

Can we have two seats next to each other？

DAY38

How long is the ride?

COVERSATION

A:Excuse me,how long is the ride？

DAY39

Please let me know when I get to the stop?

COVERSATION

A:Please let me know when I get to the stop?

B:Sure,don't worry.I'll let you know 5 minutes before we get there.

DAY40

We will be at the Central Park station in a minute.

DAY41

Please get ready to get off and don't forget your luggage.

DAY42

Where is the metro station please?

COVERSATION

A:Excuse me, Where is the metro station please?

B:For the red line ,turn right and go downstairs.For the yellow one,just go along the way.

DAY43

How do I buy a ticket for the subway?

COVERSATION

A:How do I buy a ticket for the subway?

B:You can go to those machinesover there.

DAY44

It only accepts small notes and coins.

COVERSATION

A:Can I buy the metro ticket over that machine?

B:Yes,but it only accepets small notes and coins.

DAY45

Which line should I take if I need to gp to the Royal Garden Hotel?

COVERSATION

A:Which line should I take if I need to gp to the Royal Garden Hotel?

B:You can't go directly to it,but you can get off at the Royal Museum and then you can see the route of the metro map.

DAY46

You should transfer at City library Station.

COVERSATION

A:What is the best way to the zoo?

B:The quickest way is to take the subway. You can take Line 1 and transfer at the City Library Station to take Line 5 and get off at the City Zoo Statuon.

A:And how long will it take?

B:Around 40 minutes.

A:Thank you.

DAY47

You can get out of the station from Exit 3B.

COVERSATION

A:Excuse me,how can I get to the Outless Downtown?

B:You can get out of the station from Exit 3B.

A:Is it difficult to find it?

B:No,it's just on your right once you are out of the station.You can't miss it.

NOTE

Outless 奥特莱斯

get out of 连续

DAY48

Where is the taxi stand?

COVERSATION

A:Excuse me,where is the taxi stand?

B:There is no taxi stand on the ground.You have to go across the footbridge and go downstairs.It's on the B2 floor.

A:So it's underground?

B:

NOTE

footbridge 天桥

wait in line 排队等待

DAY49

Please put your baggage in the trunk.

COVERSATION

A:Taxi!

B:Yes sir,please put your baggage in the trunk.

A:Ok.

B:Please fasten your seat belt and no smoking is allowed here.

A:Sure.

NOTE

trunk 后备箱

DAY50

How much is the fare to this address?

COVERSATION

A:

B:Where to,young lady?

A:To this hotel(show the address).How much is the fare to this address?

B:It will show on the meter.It is about $45.

A:OK.Thank you.

DAY51

How much long will it take?

COVERSATION

A:How much long will it take?

B:It all depends.If there is no traffic jam,it will take another 20 minutes.

NOTE

depend 取决于

traffic 交通

jam 拥挤

DAY52

I have to get there by 6.Can we make it?

COVERSATION

A:I have to get there by 6.Can we make it?

B:We should make it if the lightes are with us.

DAY53

I am in a hurry.Could you be faster?

COVERSATION

A:I am in a hurry.Could you be faster?

B:It's the rush hour at the moment.Let's take the shortcut.Get the fingers acroosed.

NOTE

in a hurry=hurry up 匆忙

rush 高峰期

shortcut 捷径

DAY54

Please top at the front gate of the park.

COVERSATION

A:Please top at the front gate of the park.

B:Sorry,I can't stop here.No parking is allowed here.

NOTE

drop off 送下车

intersection 交叉口

DAY55

Keep the change,please.

COVERSATION

A:Here is the your destination.

B:How much is it?

A:It's on the meter,$16 in total.

B:OK.Here you are.Keep the change,please.

DAY56

I think you're in my seat.

COVERSATION

A:I'm sorry,I think you're in my seat.

B:Oh ,let me check my ticket.Yes,you are right.Sorry,my mistake.

A:That's OK.It happens.

DAY57

Where is the nearest bank?

COVERSATION

A:Excuse me.Where is the nearest bank?

B:Oh,let me see.There's a branch（分支） of Citi Bank just 50 meters down the street.

DAY58

Which windows is the foreign exchange counter?

DAY59

What is the exchange rate for RMB to Euro（欧元）?

COVERSATION

A:What is the exchange rate for RMB to Euro?

B:The current exchange rate 7.8 yuan to the euro.It means you have to 7.8 yuan for one euro.

DAY60

Can you break this into small change?

COVERSATION

A:Good morning,can you break this 50 dollar note into small change?

B:

A:I'd like to break it into 5 to 10s.

DAY61

How would you like your change?

COVERSATION

A:How would you like your change?

B:

DAY62

How much can I withdraw each day?

COVERSATION

A:How much can I withdraw each day?

B:$3000 each day.

NOTE

withdraw 取出

save=deposit 存钱

DAY63

May I have a receipt,please?

DAY64

Would you please sign your name here?

COVERSATION

A:Would you please sign your name here?

B:Full name or initials?

A:Full name,please.

NOTE

sign 签名，信号

initials 首字母缩写

full name 全称

DAY65

what are your working hours？

COVERSATION

A:what are your working hours？

B:From Monday to Friday,8:30 a.m-4:30 p.m.Wei are closed on weekends.

NOTE

weekend 周末

weekdays 工作日

DAY66

Do you have free pick-up service？

NOTE

pick-up 接人，接机，捡起

pickup truck 皮卡，小货车

DAY67

Hello,I'd like to check-in now.

NOTE

A:Hello,I'd like to check-in now.

B:Sure,do you have reservation（预定，预留）?

DAY68

I have booked a room online under the name of Li Feng.

COVERSATION

A:I have booked a room online under the name of Li Feng.

B:OK,Let me see.A double room for 2 nights,right?

A:Yes,that's it.

DAY69

Can I have both of your passports please?

DAY70

I'd like a non-smoking room.

DAY71

Your room is 508 and here is your key card.

COVERSATION

B:Thank you.Is 508 on the 5th floor?

A:Yes, you can take the elveator over there.

DAY72

What time do you serve breakfast?

NOTE

breakfast 早餐

brunch 早午餐

lunch 午餐

dinner 晚餐

meal 餐

buffer 自助餐

DAY73

What is the password for the Wi-Fi?

COVERSATION

A:Do you have Wi-Fi access here?

B:Every room is covered.

A:

B:I'll write it down for you.

NOTE

password=code 密码

access 入口

DAY74

Would you carry the luggage to my room please?

DAY75

I have no reservation. Are there rooms available tonight?

COVERSATION

A:I have no reservation. Are there rooms available tonight?

B:Yes.We have double rooms,single rooms and twin rooms.What kind of room do you want in mind?

A:I'd like a twin room .Can I have a look at the room first?

B:Sure,This way ,please.

NOTE

reservation 预订

available 可获得的

double room 双人大床房

single room 单人间

twin room=standard room 双人单床房、标准间

tripe romm 三人间

family room 家庭房

suite 套间

presidential suite 总统套间

bay view suite 海景套房

DAY76

How much is a single room?

DAY77

Does the price inculde brekfast?

DAY78

I'd like to cancle my reservation for tomorrow,bacuse my schedule has been changed.

DAY79

Can I have a wake up call at 7 in the morning?

DAY80

Do you have laundry service?

COVERSATION

B:Yes,we have.

A:Great.I need my laundry（待洗的衣服，洗衣店） done by 6:30 tomorrow morning.

B:No problem.

DAY81

This is Room 5123.Can you bring me a beef sandwich and a cup of tea please?

COVERSATION

A:This is Room 5123.Can you bring me a beef sandwich and a cup of tea please?

B:Sure.What time do you want them?

A:Half an hour later,please.

B:No problem

DAY82

I'd like a blanket and more bath towel please.

NOTE

blanket 毯子

bath 沐浴

towel 毛巾

pillow 枕头

toile paper 卫生纸

hair dryer 吹风机

DAY83

The room next door is too noisy.I'd like to change a room.

COVERSATION

A:The room next door is too noisy.I'd like to change a room.

B:What is your room number now?

A:Room 513.It's a single room.

B:Sorry,there is no other single room available now,but we can upgrade you to a double room.It's free.Is it OK for you？

A:Yes,that would be Ok.

DAY84

The bedside lamp doesn't work.

COVERSATION

A:The bedside lamp does't work.

B:Have you find the button?Turning right is on.

A:Yes,I did it ,but I think it is the problem of the light bulb.

B:I'll come to change it in a minute.

NOTE

bedside 床边

lamp 灯

mini-bar 小冰柜

lock 锁

remote control 遥控器

socket 插座

button 按钮

light bulb 电灯泡

DAY85

Something is wrong with the air conditioner.

COVERSATION

A:This is Room 618.Something is wrong with the air conditioner.

B:Is the remote control OK?

A:It seems alright.

B:Wait a moment.I will seed someone to check it.

DAY86

The toilet is blocked.

COVERSATION

A:Hello,how can I help you?

B:Hi,this is Room 305.The toilet is blocked.

A:I'm sorry for the inconvenience.I'll send someone to fix it right now.

B:Great,thanks.

NOTE

block 堵塞，街区，区块

DAY87

There's no toilet paper in the bathroom.

COVERSATION

A:Hello,Front Desk.How can I help you?

B:Hi,this is Room 524.There's no toilet papaer in the bathroom.

A:I'm sorry for that.We'll bring it for you in a minute.

B:OK,thanks.

DAY88

I'd like to stay one more night.

DAY89

Is the pool free for guests?

NOTE

pool 池塘，泳池，台球

swimming pool 游泳池

play 打台球

gym 健身房，体育馆

DAY90

Isthere any nice restaurant nearby？

DAY91

I'd like to check out，please？

COVERSTATION

A:I'm going to leave early tomorrow morning at6am,please get my bill ready.

B:OK.The reception is open 24 hours

……

A:I’d like to check out please.Can you take my luggage down?

B:No problem.

DAY92

How would you like to pay the bill?

COVERSATION

A:Here is your bill.

B:I think there is a mistake in the bill.

A:Sorry,I will double check it.OK…How would you like to pay the bill?Cash or credit card?

B:Credit card.

DAY93

Can you keep my luggage until 7 pm?

DAY94

Could you call me a cab please?

COVERSATION

A:Excuse me,Could you call me a cab please?

B:Certainly.What time do you need it?

A:7:30 tomorrow morning.

B:Actually,there is a taxi stand next door.If you want,you can go by yourself.

A:Thank you.I'll go by myself then.

NOTE

打车

take a taxi

take a cab

hail a cab

grab a cab

DAY95

I left my passport in the room.

COVERSATION

A:Sorry,I left my passport in the room.

B:What is the number of your room?

A:Room 618.I checked out this morning.

B:Wait a moment.Our room attendants just cleaned the room and I will ask them.

NOTE

room attendant 房间服务员

DAY96

Can I book a table for 3 at 7 pm tomorrow?

COVERSATION

A:

B:Wait a second,um,yeah,we have a table available at 7:30 tomorrow evening.Is that alrigt?

A:OK,that's fine.

B:Great,can I have your name please?

DAY97

I’d like a table upstairs in the non-smoking area.

DAY98

I’m Lin Hua.I reserved a table for two at 8 o’clock.

DAY99

How long do we have to wait?

DAY100

Can we take the small table by the window?

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