亞馬遜智能音箱陷“竊聽風雲”,私密對話被錄音並分享到網上……

How an Alexa speaker recorded and shared a private conversation

Alexa的說話者是如何記錄和分享私人談話的?

亞馬遜智能音箱陷“竊聽風雲”,私密對話被錄音並分享到網上……

Alexa has many talents. Amazon's voice assistant can play music, set timers, order a pizza, and send recordings of private conversations to random people in its users' contact list.

Alexa有很多才能。亞馬遜的語音助手Alexa可以播放音樂、設置定時器、訂披薩,並將私人談話的錄音發送給聯繫人列表中的隨機用戶。

An Amazon Echo user in Portland, Oregon, says she was shocked to learn her Echo had recorded a conversation with her husband without them knowing, then sent the audio file to one of his employees in Seattle.

俄勒岡州波特蘭市的一位Amazon Echo用戶說,她很震驚地得知,她的Amazon Echo在他們夫婦不知情的情況下記錄了一段她和她丈夫的對話。然後Amazon Echo將音頻文件發送給了她丈夫在西雅圖的一名員工。

"My husband and I would joke and say I'd bet these devices are listening to what we're saying," the Echo owner Danielle told local news station KIRO 7. The news station did not report her last name.

“我和我的丈夫會開玩笑說,我敢打賭,這些設備都在聽我們講話,” Amazon Echo的主人丹妮爾告訴當地新聞頻道KIRO 7。新聞電臺沒有報道她的名字。

She said the incident happened two weeks ago when the employee called them to say she'd received a strange voice recording of them.

她說,這件事發生在兩週前,當時這名員工打電話給他們,說收到了一份奇怪的錄音。

"The person on the other line said, 'unplug your Alexa devices right now,'" she told KIRO. "'You're being hacked.'"

她告訴KIRO說: “另一行人說,‘拔掉你的Alexa設備,’你被黑客攻擊了。”

The audio recording included the couple talking about hardwood floors. Danielle said they turned off their multiple Echo smart speakers, contacted Amazon and spoke to an Alexa engineer, who apologized multiple times.

錄音中包括這對夫婦談論硬木地板。丹妮爾說,他們關掉了多臺Echo智能語音助手,聯繫了亞馬遜,並與一位Alexa工程師進行了交談,後者曾多次道歉。

Amazon confirmed the error in a statement and explained the improbable series of events that took place for it to happen. It wasn't a hack or a bug with the device, but a case of Alexa's always-listening microphones mishearing a series of words and mistakenly sending a voice message.

"Echo woke up due to a word in background conversation sounding like 'Alexa.' Then, the subsequent conversation was heard as a 'send message' request," Amazon said in a statement. "At which point, Alexa said out loud 'To whom?' At which point, the background conversation was interpreted as a name in the customers contact list. Alexa then asked out loud, '[contact name], right?' Alexa then interpreted background conversation as 'right'. As unlikely as this string of events is, we are evaluating options to make this case even less likely."

The Echo only confirms a contact name if there are multiple people in an address book with the same or similar sounding names.

如果在聯繫人列表中有多個相同或發音類似的名字,那麼Echo只會確認一個聯繫人姓名。

It's unknown if the couple had the volume turned all the way down on their device or if they just didn't hear Alexa's multiple spoken replies during the message process. The colored ring on Echo speakers also lights up when the device is active.

不知道這對夫婦是否在他們的設備上把音量一直開得比較低,或者他們只是在留言過程中沒有聽到Alexa的多次回覆。當設備處於活動狀態時,Echo 語音上的彩色環也會亮起來。

While voice technology is increasingly popular, there are lingering concerns about privacy issues associated with having an internet-connected microphone in the home. Companies like Amazon and Google say their devices only begin recording when their microphones hear a trigger word or phrase, like "Alexa" or "Hey Google."

雖然語音技術越來越受歡迎,但人們對家中使用互聯網連接的麥克風可能產生的隱私問題仍心存疑慮。像亞馬遜和谷歌這樣的公司表示,他們的手機只有在麥克風聽到觸發詞或短語時才開始錄音,比如“Alexa”或“Hey谷歌”。

中英雙語呈現,還可以加強英語學習哦!

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