She made a huge mistake.
她犯了一個大錯。
She put the company payroll spreadsheet ina public folder. The whole company had access, and it was highly embarrassing.
她把公司的工資表放在公用文件夾裡。整個公司都有權限，這很尷尬。
I got a call that day, many years ago, from the head of HR, who said he will fire the person who did this.
多年前的那一天，我接到人力資源部主管的電話，他說他將解僱做這件事的人。
I intervened - and it turned out that it was too easy to make that mistake - due to work flows that head of HR set up himself. I told him as much, that unless he changed the process, it would happen AGAIN.
我介入了，結果發現，由於人力資源主管自己制定的工作流程，很容易犯這樣的錯誤。我告訴他，除非他改變程序，否則這種事情還會發生。
Long story short, the woman was saved, they changed the process.
Fire your process, not your employee!
長話短說，那個女人得救了，他們改變了過程。
改善你的流程，而不是你的員工!
Many bosses hate mistakes, demandto know "who's done it" and punish "those responsible".
許多老闆討厭犯錯，要求知道“是誰幹的”，並懲罰“責任人”。
"I haven't failed, I've just found 10.000ways that won't work ." said thomas Edison.
托馬斯·愛迪生說:“我沒有失敗，我只是發現了1萬個行不通的方法。”
"The better a man is, the more mistakes will he make - for the more new things he will try...I would never promote a man who had NOT made mistakes, and big ones at that. Otherwise, he issure to be mediocre."
一個人越優秀，他犯的錯誤就越多，因為他要嘗試的新事物越多……我永遠不會提拔一個沒有犯過錯誤的人，而且是犯了大錯的人。否則，他肯定是平庸的。”
That's why so many companies are so bad at innovation. Being driven by fear of mistakes result in blame-games, CYA,inertia and resistance to change.
這就是為什麼那麼多的公司在創新方面如此糟糕。被錯誤的恐懼所驅使，會導致責備遊戲、青澀、惰性和對改變的抗拒。
The very essence of innovation is tinkering, and trial and error.
創新的本質就是修修補補、反覆試驗。
There is something very wrong with punishments for mistakes made in the pursuit of improvement, of doing new things, of not accepting mediocrity.
對追求進步、做新事情、不接受平庸所犯錯誤的懲罰是非常錯誤的。
Moreover, punishment for honest mistakes is wrong on principle.
此外，對因說真話，誠實而實幹，從而所犯下的錯誤進行懲罰，在原則上是錯誤的。
Forget the mistake, remember the lesson.
忘記錯誤，牢記教訓。
My boss, CEO of IBM, his memo was sitting on my desk for years.It said:
他的備忘錄在我桌上放了好幾年了。上面寫道:
"Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want someone to hire his experience?"
“最近，有人問我是否要解僱一名員工，因為他犯了一個讓公司損失60萬美元的錯誤。不，我回答，我只是花了60萬美元訓練他。我為什麼要別人僱用他的經驗呢?”
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